Job Description

Job Description

The BEAUTY AND SALON Territory Manager is responsible for driving sales, expanding market share, executing operational excellence, and building strong relationships with all store/district partners within a defined geographic territory. This role requires a deep understanding of strategic sales driving tactics in the beauty industry, salon operations, and maintaining profitable Operating Statements. Territory Managers will serve as a brand ambassador, providing coaching, performance management guidance, promotional support, and operational leadership. They will also ensure adherence to brand standards and offer strategic insights to help maximize sales potential at each location

Business Performance

Key Responsibilities

Business & Strategy Execution

• Analyze business trends to identify growth opportunities.

• Present performance insights and lead reviews at district, regional, and executive levels.

• Support peak business events and ensure strategic store visit cadence based on performance.

Team Development & Leadership

• Coach and develop Beauty Team leaders; work with Store Leadership on talent development and retention.

• Partner with GMs, Recruiters, and District Leaders to manage staffing needs and talent pipelines.

• Communicate clear goals weekly and inspire teams with a compelling vision.

Brand & Operational Execution

• Ensure consistent execution of beauty and salon strategies, including client experience, selling, merchandising, and operations.

• Collaborate with store and corporate teams to resolve challenges and implement best practices.

• Reinforce standards and expectations through consistent coaching and support.

Performance Expectations

• Meet performance targets in sales, service, and productivity.

• Maintain 80% in-store presence, especially during key business periods (including weekends/holidays).

• Travel required 50–75% of the time based on territory layout and needs.

Leadership Competencies:

THINKS CRITICALLY • Demonstrates business and functional expertise and stays current with developments in the retail industry; 

Takes Accountability
Owns the customer experience and consistently delivers effective solutions. Builds inclusive, respectful relationships and listens with empathy.

Implements with Excellence
Develops realistic plans aligned with company goals, executes efficiently, seeks feedback, and clearly delegates responsibilities.

Drives Results
Acts with urgency, sets bold goals, takes smart risks, and leads with integrity—even in tough situations. Cultivates a culture of high performance and continuous improvement.

Enjoy a rewarding career at JCPenney, where we offer a competitive benefits package, a vibrant work environment, and the opportunity to make a difference at one of America's most iconic retailers.

• Generous benefits: Medical/dental/vision insurance starting on day one, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise. For more benefits information please visit 
• Opportunities for growth and development: We are committed to helping our employees grow their careers and develop their skills. We offer a variety of training and development programs, as well as opportunities for advancement.
• Collaborative and supportive culture: We believe in creating a workplace where everyone feels valued and respected. We encourage teamwork and collaboration, and we are always looking for ways to support our employees' success.

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