Front Desk Agent We're seeking a Hotel Front Desk Agent to be the initial touchpoint for our guests and oversee every aspect of their stay. Responsibilities include guest registration, reservation management, and offering details on rooms, rates, and amenities. Ultimately, your role is to ensure our guests have a delightful and unforgettable experience. Responsibilities * Complete all check-in and check-out procedures * Oversee all reservations, including online and phone * Complete room payments and verify identification * Inform customers about payment methods and verify their credit card data * Welcome guests upon their arrival and assign rooms * Provide information about our hotel, available rooms, rates and amenities * Respond swiftly to any guest concerns in a professional manner * Respond to clients’ complaints in a timely and professional manner * Collaborate with the housekeeping team and assist the department when needed * Up-sell additional facilities and services, when appropriate * Maintain updated records of bookings and payments * Perform other duties as directed and assigned Skills * Excellent communication skills (verbal and written) * Strong interpersonal skills * Ability to multitask and prioritize tasks effectively * Proficiency in using office equipment (e.g., phone systems, printers, scanners) * Knowledge of office management software * Customer service-oriented mindset * Attention to detail and accuracy * Ability to handle difficult situations with patience and professionalism Requirements * Previous hotel / front desk agent experience is preferred * Customer service attitude * Must be able to convey information and ideas clearly, both oral and written. * Must work well in stressful, high-pressure situations. * Must be able to evaluate and select among alternative courses of action quickly and accurately. * Willingness to work at peak hours, which may include evenings, holidays, and weekends. * Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary * Excellent phone etiquette and communication skills * Strong guest relations skills with the ability to provide personalized service * Bilingual proficiency is a plus Benefits: * Competitive pay * Flexible scheduling * Employee discounts * Opportunities for advancement * Health Insurance * PTO * Vision & Dental
...their specific needs and interests. The primary purpose of the intern position is to provide firsthand practical experience in cancer research and insight into various science career opportunities.LEARNING OBJECTIVES The applicant will be introduced to microbiology...
...We are looking for professional and committed drivers. Trainees and experienced solo drivers Home every two weeks with day/night shifts on dry van trucks Weekend work but Holidays will be workable only if needed Pay $1,200 $1,400.00 with 2,500 miles on average...
Flat Glass Installer, Flat Glass Technician, Glazer, Glazing Technician needed.We specialize in all things glass.Glass Doctor of Tyler Texas offers quick and affordable glass services to business, home, and auto owners.Glass Doctor of Tyler Texas is part of the Glass...
...visitor access and maintain security awareness.* Willing to work one weekend day 3:45 pm-8:45 pm* Schedule 6 days a week. 32... ...Monday-Friday.Requirements* 2 years of experience as Phone Operator* Excellent communication skills* Outgoing and positive...
...Description Introduction Do you want to join an organization that invests in you as a(an) Respiratory Therapist CRT? At HCA Florida Northside Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members...