Service BDC Representative job at Dan Cummins of Georgetown Georgetown, KY, US

Job Description

Come work for the best! If you are interested in a career in the automotive business we welcome you to apply for the service scheduler position today to join the Customer Experience Team at Dan Cummins Auto. The role involves scheduling service customers for all locations, perform outbound call and email campaign duties, and promptly answer service related inquires. Dan Cummins Auto Group is hiring a service scheduler to assist customers with their service appointment scheduling needs for the express and main shops across the auto groups four service centers. Our organization offers an exceptional customer and employee experience, focus driven results and growth opportunities. Duties Include:

Provide efficient and friendly service scheduling experience for our customers on the phone
Execute manufacturer campaigns using scripts and templates
Assist customers with service and parts needs pertaining to maintaining their vehicles

You will need

A passion for consistently providing high level customer experiences
Excellent verbal and written communication skills
The willingness to learn and help
Computer skills
Attention to detail and time management
Professionalism and the ability and desire for growth
Valid drivers license and clean driving record

Full Time Perks

A culture that welcomes and supports employee growth
5-day work week, Full time position, Schedule is Monday-Friday
Some Saturdays are scheduled on a rotation
Paid Holidays
Paid Vacations
Employer contributed healthcare
401k with match

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If interested in applying please send your resume to christinam@dancummins.com or call 859-988-2933

Job Tags

Full time, Local area, Saturday, Monday to Friday,

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